Stainton Wines - Privacy Policy

This privacy policy sets out how Frank Stainton Wines Ltd (hereafter Stainton Wines) uses and protects any information that you give Stainton Wines when you use this website.

Stainton Wines is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Stainton Wines may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • Name
  • Contact information including email address
  • Demographic information such as address, postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Arranging orders for goods and/or services
  • Internal record keeping.
  • We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, telephone or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

It is the right of the individual to either consent or deny the use of their data, although they may not be able to participate in Stainton Wines activities unless specified necessary data is provided and used for the provision of our services.

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to, or emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the General Data Protection Regulations 2018.

Users of the Stainton Wines website have the right to access any personal data that is being kept about them. Any person who wishes to exercise this right should make a request to do so. Stainton Wines will not charge for information requested but reserves the right to refuse should the request be a) unreasonable, or, b) repetitive.

Stainton Wines aims to comply with requests for access to personal information as quickly as possible but will ensure that it is provided within 30 days unless there is good reason for delay. In such cases, the reason for delay will be explained in writing to the data subject making the request.

Copies of data supplied in response to requests will be issued in the format requested by the data subject, most commonly within an electronic or paper report.

If you would like a copy of the information held on you please write to:

Stainton Wines, Station Yard, Kendal, Cumbria LA9 6BT

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

By using this Website, you consent to the processing described and warrant that all data provided by you is accurate.

​Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Stainton Wines. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of Stainton Wines.